Privacy Policy

This policy explains how Premier Group New Zealand collects, holds, uses and shares personal information. We handle personal information in line with the Privacy Act 2020.

Who we are

Premier Group New Zealand supplies bricks, pavers, stone and landscaping products through our showrooms and website. For privacy questions, contact us at info@premier-group.co.nz, phone 0800 22 22 98, or write to 3 Maleme Street, Greerton, Tauranga 3112.

Information we collect

We collect personal information you give us when you contact us, request a quote or sample, book a showroom viewing, download a brochure or technical document, contact a showroom, stockist or installer through this website, apply for a trade credit account, or otherwise deal with us by phone, email or in person.

That information may include your name, phone number, email address, preferred location or showroom, the details of your enquiry or project, and any files you upload. A trade credit application may also include business and credit information you provide.

When you browse this website we may collect technical information such as your IP address, browser, device and the pages you visit. We use cookies that are needed to run the site, and we may use cookies to understand how the site is used.

Why we use it

We use personal information to answer enquiries, prepare quotes, arrange viewings, send documents you request, and pass your enquiry to the relevant showroom, stockist or installer when that is needed to help you. We also use it to assess and manage trade accounts, operate and protect this website, and meet our legal and record-keeping obligations.

If you do not provide information we need for a request or application, we may not be able to respond or process it.

Who we share it with

We do not sell personal information. We may share it with our showrooms, and with a stockist or installer where that is needed to respond to your request. We may also share it with service providers who host this website, store form submissions or send email for us, with professional advisers, or where the law requires us to.

Some of those providers may store or access information outside New Zealand. Where we disclose personal information overseas, we take reasonable steps to ensure it is protected in a way that is comparable to the Privacy Act 2020.

How long we keep it

We keep personal information only for as long as we need it for the purpose we collected it, or for as long as the law requires. We then delete it or remove details that identify you.

How we protect it

We take reasonable steps to protect personal information from loss, unauthorised access, use, change or disclosure. Please take care with information you send by email or through a form, as no online system is completely secure.

Access and correction

You can ask us for a copy of the personal information we hold about you, and ask us to correct it if you think it is wrong. Contact us using the details above. We may need to confirm who you are before we respond. If we decline a request, we will explain why, unless the law says we do not have to.

Complaints

If you have a concern about your privacy, please contact us first and we will try to put it right. If you are not satisfied with our response, you can complain to the Office of the Privacy Commissioner at www.privacy.org.nz.

Changes to this policy

We may update this policy from time to time. The current version will be published on this page. This policy was last updated on 22 September 2026.